Customer Service Manager
Glasgow
£ 34000 - 35000/annum
This local luxury business services company is looking for a talented and professional Sales Customer Service Manager to join their team. Monday – Friday position in Glasgow with base salary up to £35k plus commission for renewals andnew sales
*What’s in it for you as Sales Customer Service Manager?
Competitive commission and extensive benefits package
Thrive in a dynamic, expanding company environment
Access support for your ongoing professional growth
Enjoy the upscale ambiance of our workspace
*What will you be doing as Sales Customer Service Manager?
Partner with the General Manager to uphold top-tier operational standards
Lead Reception staff, providing training, conducting evaluations, and managing schedules
Expertly handle customer inquiries and concerns with finesse and professionalism
Ensure our facility maintains its prestigious 5-star status through impeccable maintenance
Forge strong, positive relationships with clients, understanding their unique needs
Address IT/Telecom issues promptly, maintaining comprehensive records for swift resolutions
Maintain strict oversight of housekeeping to ensure consistently high standards
Showcase our facility to potential clients through engaging and informative tours
*What experience are we looking for in a Sales Customer Service Manager?
Possess a minimum of 2 years...