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Service Care Solutions
Loughborough
Job Title - Customer Service Advisor Location - Loughborough LE11 Contract - Sept 2024 Hours - 20 Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service e
Job Source: Service Care SolutionsAdecco
United Kingdom
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system builds
Job Source: AdeccoEileen Richards Recruitment
Syston, Leicestershire
Customer Service Advisor Syston, Leicestershire – Hybrid working (2 days office based) £23,500-£25,000p.a. Start Date 24th June * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate
Job Source: Eileen Richards RecruitmentBradshaw Taylor Ltd
Oakham
(Maternity Cover Jul 24-May 25) At Bradshaw Taylor Ltd we work with only the best, most exciting brands in outdoor apparel and footwear, managing brands in the UK, Europe and the USA. Our family-run business thrives because of the people within it, people like you bringing enthusiasm, dedication and fresh thinking to work daily. As a Customer Servi
Job Source: Bradshaw Taylor LtdAdecco
Warwickshire
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system
Job Source: AdeccoVantage Recruitment
castle donington
Customer Service Advisor, Castle Donington (own transport or 15 minutes walk from the bus stop), £24,000 - £25,500, Monday to Friday 9am - 5pm If going that extra mile and ensuring your customers have a smile on their face when they have spoken with you makes you happy, then this is the perfect role for you. Playing a crucial role with your high
Job Source: Vantage RecruitmentPath2 Solutions Ltd
Liverpool
Path2Solutions are working with a client based in the heart of Liverpool who is seeking a professional Customer Service Advisors. Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and h
Job Source: Path2 Solutions LtdMacildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire. The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support. The ideal candidate will have a strong understanding
Job Source: Macildowie Recruitment and RetentionLeicester
Customer Service Advisor Syston, Leicestershire - Hybrid working (2 days office based) £23,500 - £25,000 p.a. Start Date 24th June
Do you enjoy being on the phones building rapport & handling customer queries?
Have you previously worked in a call centre or customer service office environment?
Would you like to be a part of a modern, innovate leader who are continuing to grow?
The Company: ER Recruitment are working with a diverse, forward thinking organisation who pride themselves on their forefront of innovation and change. If you’re a customer focused individual who is keen to work in a busy environment where success is celebrated, we would love to hear from you. Role & Responsibilities of the Customer Service Advisor:
To work towards annual objectives, for KPI’s to include talk time, wrap time, call answer rate and quality monitoring.
Handling a large number of calls communicating with customers over the phone and email.
Own and resolve all queries and issues effectively and efficiently.
Investigating issues and working towards positive outcomes.
Working in a busy environment, prioritising tasks in order of importance.
Work on outbound calling campaigns when time allows.
Delivering great customer service at all times.
Inputting customer data into the business’s internal CRM.
Working as a team player, supporting colleagues when required.
About You as the Customer Service Advisor:
Able to interview face to face in Syson on Tuesday 21st May.
Able to start 24th June 2024.
Able to commute to Syston, Leicestershire (public transport links limited)
Experience working in a high volume/call centre environment.
Excellent communication skills to build relationships.
Able to deliver excellent customer service.
Someone who is focused and pays attention to detail.
A positive person who can handle difficult conversations.
Good time management.
IT proficient.
Additional Benefits:
Monday to Friday role + 1 in 4 Saturdays (paid in overtime)
Free onsite parking
25 days plus bank holidays
Great onsite training
Hybrid working office based 2 days per week after 3 weeks training completed
Great annual leave package with opportunity to purchase up to 5 days extra leave
Enhanced family friendly package
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
Email Alert for Customer Service Advisor jobs in Leicester
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